A year ago, I tried out MLB.tv and was blacked out of the wrong games. After hours on hold and terrible customer support, I cancelled and said I'd never go back. Well I signed up again today for the rest of the season, only to find that they've dropped the support for the 1.2mb stream unless you use the piece of crap Silverlight player. What's better yet, they deny ever providing another 1.2mb option. They are calling their customers liars and stonewalling them. So now I have to live with the 800k streams. I was so excited, too. I even used Faux's advice and got VLC set up, ready for the 1.2mb full-screen goodness. But now if I want 1.2, I have to use Silverlight's stuttering, double boxed hazy player. So frustrating!
I just don't understand how a company can treat people so terribly and keep getting away with it. Even in the thread, when caught in their own lies and presented with documentation and screenshots, they just keep on lying and telling people to clear their cache and defragment and stupid things like that. I kinda want to scream at someone. I should get back to work, just needed to vent.