Laptop not functional EDIT: It is now
So this afternoon at lunch I stop into a neighborhood cafe to drink some tea and catch us when I plug in my A/C Adapter, plug in my laptop and discover it's not detecting power. The A/C Adapter is functional as indicated by the light being on.
Thinking maybe my laptop is just being dumb, I try to power it on. No response. I try without the adapter plugged in. No response. I try without the battery. No response. I put on my robe and wizard hat. No response.
It was raining en route to work, but I've been caught in downpours before and the bag has successfully insulated the laptop, and even when it's gotten a little wet on the surface, it's worked fine. It showed no signs of wetness at lunchtime.
It's a low-end Acer Aspire 3680 that has worked fine since I bought it a year or so ago. I am worried the motherboard is dead on this thing, but I cannot believe it would suddenly die like that without prior indications. Previous computers would short out before such a thing happened, and this unit's had no problems aside from occasionally slow loading times. In fact, I had it on last night, the last tiem it was on, and it worked totally fine. I had it in my Targus bag, but don't recall banging it into anything, and have generally treated it well. So there was no prior indication that something was wrong.
So before I start taking next-step measures to save the hard drive before dropkicking the unit out the door and stockpiling to buy a new unit, any ideas on what I can do to address this, or what might have happened?
Also, needless to say, the punctuality of the Minor League Wrap-Up is up in the air until further notice. Nevermind, I left it sitting open in case it needed to air-dry, and it came on about an hour ago, so HUZZAH.
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38 comments
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1) Build a time machine
2) Go back in time to buy an older Mac instead of the Acer.
Okay, had to say it…
Hmm. Sounds like motherboard to me. If it’s not powering up at all, that’s typically the case. Just happened to my Dell at work—it would start to turn on, and then just give up.
Ill Ligitamus Non Carberendum
by PositivePaul on
Apr 28, 2008 2:56 PM PDT
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“power cycle”
1. unplug
2. remove battery
3. hold power button for 30 seconds
4. plug in A/c adapter
5. pray
6. turn it on
by WWUPhil on
Apr 28, 2008 3:02 PM PDT
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it sounds dumb but it worked for my old acer
by WWUPhil on
Apr 28, 2008 3:03 PM PDT
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Sounds like a hard-reset option.
Might work, I’m inclined to think this is hardware related though.
by BrianL on
Apr 28, 2008 3:04 PM PDT
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So the AC adaptor's indicator light is on
but the laptop won’t power on/charge when plugged in?
99 percent sure it’s hardware related. It could be a loose solder point on the motherboard, it could be that the plug on the end of the power adapter is bad. Unless you know what you’re doing, I wouldn’t recommend opening it up yourself.
My advice is to run it over with your car. After that, call up Lenovo and order an X300.
by BrianL on
Apr 28, 2008 3:04 PM PDT
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The charger may be green,
but the plug be at fault. Could be either the male or female side. If chargers are cheap or returnable, it may be worth your while to buy another one. Also, I’m sure you’ve tried this, but plug in your charger, then slowly start applying pressure to the various sides of the plug to see if the green light comes on.
by sammy on
Apr 28, 2008 3:08 PM PDT
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I've seen this happen a lot.
The part of the adapter that plugs into the laptop tends to take a lot of stress (twisting, bending). Often times the internal components of that plug will become damaged as a result. If you can find an identical power supply, I’d try plugging that in and seeing what happens.
by BrianL on
Apr 28, 2008 3:11 PM PDT
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Slightly on-topic
Not deserving of its own fanpost though. Sorry to distract from the thread Gomez.
My iPod is corrupted. It will not restore. Is there any hope for it?
We don't negotiate with terrorists.
by Mariner John on
Apr 28, 2008 3:11 PM PDT
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Genius Bar
Did you take it to the Apple Store yet? Usually they’re happy to help you out with it if it’s less than a year old (might be longer)
by seattlebruin on
Apr 28, 2008 3:14 PM PDT
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I bought it used so I have no idea.
We don't negotiate with terrorists.
by Mariner John on
Apr 28, 2008 3:20 PM PDT
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Take it to them. They might replace it. It's worth a shot, and you'd get a new one out of it.
They replaced mine once because my clock didn’t work right so….
by seattlebruin on
Apr 28, 2008 3:22 PM PDT
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Thanks.
We don't negotiate with terrorists.
by Mariner John on
Apr 28, 2008 3:25 PM PDT
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Bah. Damn genius bar.
Glorified IT professionals who can act snobby because they work for Apple.
Get a real IT job your pricks.
by BrianL on
Apr 28, 2008 3:23 PM PDT
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Yeah basically
but they’re cool if they give you a free iPod
by seattlebruin on
Apr 28, 2008 3:26 PM PDT
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Thanks, I'll try it.
We don't negotiate with terrorists.
by Mariner John on
Apr 28, 2008 3:21 PM PDT
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Tried CopyTrans: Was full of WFB
Tried Apple Store: Told me to call Tech Support
Called Tech Support: Magically works.
We don't negotiate with terrorists.
by Mariner John on
Apr 30, 2008 10:29 PM PDT
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Only if he hasn't tried pressing the power button yet
did you?
by seattlebruin on
Apr 28, 2008 3:20 PM PDT
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on my compaq
if I leave on and the battery completely runs out I have to let it set on the charger for like 10-15 mins.
by InSpokane on
Apr 28, 2008 3:36 PM PDT
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My Toshiba
has a similar problem sometimes, when the AC Adapter light goes on, but it’s not actually charging the battery.
If you ran the battery down, it won’t start-up, even though, again, the AC power light is on.
I just have to spend 5-10 minutes messing with the cord until the battery charge light comes on, and then it’s fine – though again, it tends to stop charging if it’s powered up.
Summary: it may be hardware, but it may just be the AC adapter, not the motherboard.
by marc w on
Apr 28, 2008 4:02 PM PDT
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Had you been using the battery a lot before this happened?
by marc w on
Apr 28, 2008 4:12 PM PDT
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Nope, just A/C power
I did get caught in that morning rain, but my bag insulates my materials well and the laptop didn’t seem noticeably damp. I did open it up and let it air out just in case. That could’ve been it.
by Gomez on
Apr 28, 2008 4:14 PM PDT
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That can work.
I learned a trick with remotes as a teenager. I would occasionally spill lots of cola on my remotes (once I even dropped my remote in a double gulp), and that makes them horribly sticky and the buttons stop working.
So, I soaked my remote in water for a few monites, and swished it around a lot. Then I let it dry.
For two days.
And then it worked again.
by Llewdor on
Apr 28, 2008 4:21 PM PDT
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Better with high% alcohol.
Favor the Bold
by IcebreakerX on
Apr 28, 2008 8:26 PM PDT
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Sometimes laptops will temporarily not turn on while it is wet
And once it dries, there is no difference. I would recommend getting a macbook either way. I am never going back to PC. I don’t mean to sound like a condescending mac user, I just want to help a brotha out.
by Fin on
Apr 28, 2008 9:13 PM PDT
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My first computer was a Mac
I have no complaints about its functionality, as save for the whole ‘one app crash crashes the whole computer’ thing, it was easy to use and effective. The only real issue for me was the relative lack of available software, and relative inaccessibility of popular apps like Photoshop and MS Office. I know they’ve rendered versions for Mac since.
Also, the price tag. Starting at $1100 for an MacBook. The only reason I have a laptop now is because it only cost me $400. I’m still paying back parts of the $1300 I got financed on my old Dell years ago.
by Gomez on
Apr 28, 2008 11:08 PM PDT
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You don't have to get a brand new MacBook
My 6-year-old PowerBook G4 runs as well as my 1-year-old $1500 Windows PC (if not better). I spent $500 on it a year ago.
If you really don’t want to buy a used laptop from someone, then Apple actually has refurb computers for reasonable prices (under $1K) all the time. Just because it’s not fully spec’d out doesn’t mean it will underperform. I’d buy a $900 refurb Mac before I spent $600 on a bottom-of-the-line Windows machine with more specs.
Seriously. I don’t even have 1 gig of RAM or a 1-Ghz processor on my PowerBook G4 and I do a metric f-ton of photo editing on it.
Ill Ligitamus Non Carberendum
by PositivePaul on
Apr 29, 2008 10:14 AM PDT
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And for the re-furbs, try the Apple Store @ U Village
near the end of the month, they toss all the re-furbs out there, and you can find some great deals
by seattlebruin on
Apr 29, 2008 10:31 AM PDT
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Don't tell me this...
I’ve been trying to figure out a way to help stimulate the economy.
I’d love to upgrade my Windows laptop and let my wife surf the ‘net on my PowerBook…
Ill Ligitamus Non Carberendum
by PositivePaul on
Apr 29, 2008 10:40 AM PDT
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